Knowledge Base

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Frequently Asked QuestionsViews
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Age-Module Registration steps
9,133
Can I access my course from any computer?
558
Can I access the Drills / Resources at any time?
301
Can I purchase additional Age Modules?
596
Cannot advance to the next section
665
Coaching Cards
3,364
Flash Player
391
How do I get back to my Age-Module Account
5,053
How many clinics can I register for in a season?
302
I can't get to the next chapter
390
I cannot log on to my USA Hockey Age-Module Account
1,624
I cannot register because an account already exists under my email address
2,448
I cannot register... Where do I get a confirmation code.?
627
I was not able to attend a clinic prior to December 31, what happens now?
467
If I stop the video can I return to where I left off?
519
My module subscription has expired, now what?
1,578
Need to change my email address under my USA Hockey Membership account
744
Refunds (refund policy)
216
Safe Sport
427
Safe Sport
675
The Video buffers often or loads very slowly.
693
The Video displays "Buffering" but never loads (a firewall may be present)
485
The Video displays "Buffering" but never loads (no firewall present)
622
Trouble answering the test questions
465
Video HQ (High Quality) option
341
What do I do if I forget or have misplaced my Login or Password?
855
What forms of payment do you accept?
164
What if I purchased the wrong Age-Module by mistake?
583
What if my course will not load
847
What level certification do I need to coach this year?
6,394
What technical requirements are necessary to access the flexxCOACH.com / USA Hockey Coaching Education Program Website?
662
When does the Age-Specific Module requirement need to be completed?
1,064
When will I get my Coaching sticker?
1,166
Where can I see more of the Drills that are contained within the presentations?
528
Will I be able to review the test questions I missed?
677